RCS channel
RCS Business Messaging
RCS Business Messaging offers the leading features of multiple business messaging channels, including interactive templates, conversational capabilities, enhanced analytics, and more.
RCS is Changing the Way Brands Connect with consumers
RCS brings a new level of interaction to business messaging. With support for images, videos, suggested replies, and actions like opening a URL or dialing a number, RCS helps businesses improve user engagement and deliver personalized, contextual conversations.
Reimagine Business Communication
RCS combines the best features of SMS, email, and mobile apps into a powerful communication channel with its ability to send multimedia content and ensure secure, verified messaging.
Better Customer Experience
Send time-sensitive info to thousands simultaneously with a click, enabling prompt customer engagement
Higher Engagement Rates
Messages sent via RCS deliver higher engagement and response rates than traditional SMS, thanks to features like suggested replies and actions, making it easy for customers to interact.
Operational Efficiency
Automate routine customer interactions such as order confirmations, shipment tracking, and appointment reminders, reducing the need for manual intervention.
Enhance customer experiences, at every interaction
Consumers face thousands of messages daily, but RCS offers what they genuinely want: personalized, rich, and contextual 1:1 interactions. Go beyond traditional messaging and deliver engaging, meaningful conversations that connect.
Features
Verified Business Profiles
Display your verified business name, logo, and sender ID to build trust. Customers will feel confident knowing they are communicating with a trusted brand.
Rich Multimedia Content
Send engaging messages with high-resolution images, videos, and carousels. These add a dynamic visual experience to your communication and help improve response rates.
Interactive Conversations
Utilize interactive buttons with suggested replies and actions, making it easy for customers to respond and take actions like viewing maps, adding calendar events, or dialing phone numbers directly from the chat.
Advanced Analytics
Gain valuable insights with detailed metrics, including delivery receipts, read receipts, and engagement tracking. These insights help you optimize your messaging strategies for better results.
Multichannel Fallback
If a customer’s device doesn’t support RCS, the message defaults to other channel, ensuring continuous communication without disruptions.
Ready to modernize your messaging?
Contact us today to start engaging customers with RCS.